Refund Policy | Online Live Events and Live Courses
Cancellations 30 days or more before an event receive a 75% refund plus a small handling charge. Cancellations received at least five business days before the seminar receive a 50% refund plus a small handling charge. If the event takes place, there is no refund for cancellations received later; however, a credit will be issued toward a future seminar or online course of your choice for 12 months.
If an event is not held due to weather, low registration or other unforeseeable circumstances, a 90% refund plus a small handling charge is issued to all participants. However, you may also chose to apply the entire registration fee toward another live program or online course of your choice. For events that require travel, we advise that you obtain trip insurance in case of cancellation due to weather, low registration or other unforeseeable circumstances.
What if I can’t attend, but want to send someone else in my place? We accept substitutions at any time! If you will have the information prior to the seminar, please contact us using the contact form on the top menu. If you will not know until the day of, please make the registrar aware of the substitution when attending the event.
Refund Policy Online Courses
If you are not satisfied with your course within 7 days of registration, we will issue a refund, minus a small administrative fee. After 7 days from registration, we will issue a credit for the course which can be applied to another online course or live event held by the Trauma-Informed Practices and Expressive Arts Therapy Institute.
You have access to the course site for 90 days after registration. In the case of live webinar courses, you have access to the course sit for 90 days after the last meeting. If you need additional access to the course site, please email us to request more information or an extension. All course access closes after one year from registration. If you need access to your certificate of completion, please contact us by email.
The contents of any page of this website and resources do not constitute medical advice, are not intended to be a substitute for medical advice and should not be relied upon as such. You should seek Medical advice or other professional advice in relation to any particular matters or concern that you may have. More importantly, mental health conditions are complex, people differ widely in their conditions and responses, and interactions with other conditions and treatments are best evaluated by a physical examination and consultation with a qualified clinician.
While we make every effort to ensure that material included on this website and the Trauma-Informed Practices and Expressive Arts Therapy resources and courses available are accurate and up to date (unless denoted as archived material), such material is theoretical and as such is designed and intended to inform and explain concepts pertaining to Trauma-Informed Expressive Arts Therapy in terms of current professional development and as with all contemporary practice is subject to change and development in keeping with current theory.
We also reserve the right to final approval of participation in our educational offerings. All participants in our educational courses are expected to be collegial to others in the community and support confidentiality of others in courses and webinars.
Looking for a Therapist
Our Institute is dedicated to providing educational offerings only. If you are in need of a therapist, please contact appropriate licensing and credentialing boards in your country or national or international professional guilds and membership organizations for a referral. We do not provide referrals for therapy, coaching, or other facilitation due to our scope of services and educational focus.
We recommend that you use Chrome as your browser for our online content. With Chrome you can easily enlarge a page for better reading clarity; print out any page for reading off screen; add the read-out-loud feature for listening; or translate the contents into other languages. We have successfully used Google applications and they work extremely well to assist learners who may need visual or auditory supports.